Incident Response — Agentic MTTR Demo

INC17838792811441

P2resolvedai_assisted

search-api request queue depth climbing under traffic spike

Pipeline Status
Context Assembly
Diagnose Agent
Severity / Routing Agent
Scenario Match
Remediate Agent
Confidence Gate
Gate Decisionauto executed
Execute Action
Verify Agent
Resolution
Assembled Context — bounded to last 30 minutes
Rolling logs
Recent commits
(none in lookback window)
Similar past incidents
INC177882654715913 · application/P2 · 58d ago — search-api request queue depth climbing under traffic spike
INC17821165852576 · application/P2 · 20d ago — search-api request queue depth climbing under traffic spike
INC178038577873729 · application/P2 · 40d ago — search-api request queue depth climbing under traffic spike
Diagnosis Agent
ran in parallel
Autoscaler hit its configured maximum instance limit, leaving insufficient compute capacity for the traffic spike, which caused the search‑api request queue to grow and latency to rise.
  • [search-api] INFO requests/sec 4200 (baseline 1100)
  • [search-api] WARN queue depth 3800, p99 latency 2100ms
  • [autoscaler] current instances 6/6 (max reached)
Assessed: P2 / application
Self-reported confidence: 90% (audit-only — not used by the gate)
openai/gpt-oss-120b · 1738ms
Severity / Routing Agent
ran in parallel
P2 / application
Routed to: search-api-team
The search-api is experiencing significant latency degradation and queue buildup due to a traffic spike that has hit the maximum instance capacity. While the error rate remains stable, the p99 latency of 2100ms indicates a meaningful impact on user experience. This is classified as an application-level scaling issue, as the service is unable to handle the increased load within its current configuration.
Self-reported confidence: 95% (audit-only — not used by the gate)
gemini-flash-lite-latest · 1009ms
Scenario Matcher
deterministic, pre-LLM
Traffic spike exceeding capacity
Sustained traffic above provisioned capacity with healthy error rates is resolved by scaling out instances rather than restarting or rolling back.
Match score: 86% · Recommended action: scale_up
Matched tags: traffic spike, capacity, queue depth
Remediate Agent
grounded by runbook match, pre-gate
Proposed action: scale_up
team: search-api-team · reason: Autoscaler reached max instances, causing request queue buildup · message: Scaling out search‑api to handle traffic spike and queue depth · serviceName: search-api · justification: Add capacity to absorb increased load and reduce latency · targetInstances: 2
The diagnosis shows the autoscaler hit its maximum limit, leading to a high request queue and latency. The matched runbook for a traffic spike recommends scaling up, which directly addresses the insufficient compute capacity. Therefore, scaling out the search‑api service by adding instances is the appropriate remedial action.
openai/gpt-oss-120b · 1219ms
Confidence Gate
auto_executed

Computed from 4 measurable signals — not the model's self-reported confidence.

Severity match rate100%
x
Runbook coverage86%
x
Data completeness67%
x
Recency78%
x
Computed confidence (v1)87%
Auto-execute threshold: 75%
Proposed action: scale_up
#search-api-team Slack-style FYI notification
in-app simulated

Auto-executed "scale_up" for "search-api request queue depth climbing under traffic spike" — confidence 87% cleared the auto-execute threshold, no human review required. Execution succeeded.

Already executed — nothing to approve or cancel. Posted here purely so the trail isn't audit-log-only.

Verify Agent
runs after execution
Resolved · residual risk: low
Follow-up: none
The scaling action successfully increased capacity, resolving the queue depth issue. While the immediate incident is resolved, the low residual risk stems from the fact that the autoscaler hit its maximum limit, suggesting that capacity planning or autoscaling thresholds should be reviewed to prevent future bottlenecks during similar traffic spikes.
Self-reported confidence: 95% (audit-only — not used by the gate)
gemini-flash-lite-latest · 1071ms