Incident Response — Agentic MTTR Demo

INC17837406201744

P1newai_assistedLive — updating every 2s

orders-service reporting connection pool exhaustion against orders-db

Pipeline Status
Context Assembly
Diagnose Agent
Severity / Routing Agent
Scenario Match
Remediate Agent
Confidence Gate
Gate Decision
Execute Action
Verify Agent
Resolution
Assembled Context — bounded to last 30 minutes
Rolling logs
Recent commits
(none in lookback window)
Similar past incidents
(none found)
Diagnosis Agent
ran in parallel
The orders-service Hikari connection pool is fully exhausted (100/100 active connections), while the underlying orders-db database is also near its maximum capacity limits (198/200 connections). This exhaustion blocks the application from acquiring database connections, resulting in request timeouts and 504 Gateway Timeout errors on the /v1/orders endpoint.
  • [orders-service] ERROR HikariPool-1 - Connection is not available, request timed out after 30000ms
  • [orders-service] WARN active connections 100/100
  • [orders-db] INFO max_connections 200, current 198
  • [orders-service] ERROR 504 Gateway Timeout on /v1/orders
Assessed: P1 / database
Self-reported confidence: 95% (audit-only — not used by the gate)
gemini-flash-latest · 12932ms
Severity / Routing Agent
ran in parallel
P1 / database
Routed to: database-reliability-engineering
The orders-service is experiencing total connection pool exhaustion, leading to 504 Gateway Timeouts for critical order processing workflows. The issue persists at max capacity, indicating a severe bottleneck or deadlock in database communication.
Self-reported confidence: 95% (audit-only — not used by the gate)
gemini-flash-lite-latest · 965ms
Scenario Matcher
deterministic, pre-LLM
Connection pool exhaustion
Connection pool exhaustion on the application tier is typically cleared by restarting the affected service to release stale connections.
Match score: 90% · Recommended action: restart_service
Matched tags: connection pool, exhaustion, timeout
Remediate Agent
grounded by runbook match, pre-gate
Pending…
Confidence Gate
Pending…
Verify Agent
runs after execution
Pending…